Food Product Support and FAQ

MacFarlane Pheasants Inc. prides itself on its impeccable customer service. Any questions that you may have are important and we will do our best to answer them. Below are a few commonly asked questions. Each area of the rearing process has its own individual page to better organize and facilitate your search and our response.

Contact information:

Food Product Sales
Phone: 800-345-8348
Fax: 608-757-7884
E-mail: dressedpheasants@pheasant.com

How will my order be shipped?

Answer:

The shipping department determines the best shipping method, generally U.P.S. or Fed Express.

Will the meat spoil?

Answer:

The product is shipped in an insulated shipping container with frozen gel packs to help maintain the appropriate temperature.

What if I am not home when my package is delivered?

Answer:

A signature is NOT required, so the package will be left by your door. If you are away from home, it is suggested you have a neighbor or friend be on the lookout for the package.