Because of the fluctuating nature of our business, we find cross-training our employees to be a valuable tool. Cross training is the process of training a person to do multiple jobs. Having employees who can transition between departments is extremely helpful when our business transitions throughout the year. They give us the opportunity for flexibility when emergencies happen or if someone quits. They also allow us to keep the employees we have at full-time because they can help out when needed, even if it’s not their primary responsibility in the company.
There are some challenges to this approach we must be careful of, though. While having employees who are able to cross between departments can be useful it can be tricky as well. There is always some bio-security issues when moving employees to one area to another, and we don’t want contamination. We try to avoid this as much as possible, only utilizing certain cross-training when necessary, but we have measures in place to help prevent any contamination from happening and it is always a risk we must be aware of.
(Information from Chris Theisen)